RYEDALE has seen a significant increase in people experiencing serious financial pressures since a change in the benefit system.

Since the end of June, Ryedale is one of the 18 Job Centre areas that is rolling out the new system, known as Universal Credit, one of the government’s flagship reforms of the national benefit system.

Dr Allen Warren, research and campaigns co-ordinator for Ryedale Citizens Advice, said new or existing claimants, whose circumstances have changed, will have to register for Universal Credit.

"In a complex process, it is recognised that decisions may take up to six weeks, sometimes more, during which the claimant may receive little or no benefit and are expected to rely on savings or family and friends," he said.

"Many of the claimants are some of the most vulnerable in our society with complex circumstances in relation to health, disability, special needs, isolation, IT skills and literacy. Some have no savings and cannot rely on family or friends."

Dr Warren said that as a result, people were running into debt or defaulting on other payments like their rent with all the resulting distress and personal anxiety. In addition, the process of helping clients into work is putting additional responsibilities on Job Centre staff and their IT systems.

"Ryedale has seen a significant rise in the number of clients, who are experiencing serious difficulties as a result of the changeover," he said.

"In all cases advisors help clients through the new regulations by navigating the IT systems and contacting other agencies on the clients’ behalf.

"In some cases, the only immediate help is through issuing food vouchers that can be used at the local food bank, who are themselves finding that they are having to support some clients for a much longer period than before.

"In addition, the introduction of the benefits cap is also likely to affect another group of citizens in receipt of benefits."

For help or advice, phone Citizens Advice on 03444 111 444 or call in during opening times, Monday, Wednesday or Friday, 9.30am to 12.30pm, at Stanley Harrison House, Norton Road, Norton, or Tuesday, 10am to 1pm, at Pickering Library.