Get in touch: send your photos, videos, news & views by texting YOGAZ to 80360 or send an email»
Patients assess hospitals in York and North Yorkshire
HOSPITAL food, cleanliness, building maintenance and the privacy and dignity of facilities have been rated in a “patient-led” assessment.
The assessments show York Hospital is above the national average of 95.74 per cent for cleanliness and 88.75 per cent for the appearance and maintenance of the building – scoring about 99 per cent and 92 per cent respectively – but below the national average of 84.98 per cent for food and hydration, such as the choice of food and drink and how often it is available, with 74.07 per cent.
York Hospital was also found to be slightly below the national average of 88.87 per cent for privacy, dignity and well being given by facilities, scoring 84.68 per cent.
The figures have been released in a Health and Social Care Information Centre (HSCIC) report after hospitals carried out voluntary self-assessments of their non-clinical services. At least half of the assessment teams in the new assessment programme were made up of members of the public.
A spokesman for York Teaching Hospital NHS Foundation Trust said: “While the Trust is disappointed in the scores for nutrition and hydration we welcome this type of feedback which is aimed at helping us improve our services.
“A catering strategy for the whole trust has now been developed and a number of catering initiatives are in place to standardise nutrition and hydration procedures in line with best practice across the organisation.”
Selby War Memorial Hospital was above average for cleanliness, privacy and the building but below average with 76.27 per cent for food and hydration. Scarborough Hospital scored well with its levels of cleanliness and the building but only scored 69.58 per cent for food and hydration and 74.99 per cent for the privacy, dignity and wellbeing afforded by facilities such as changing and waiting facilities and patient clothing.
St Monica’s Hospital in Easingwold was given below average scores in every category, with 86.90 per cent for cleanliness, 74.11 for food and hydration, 65.52 per cent for privacy dignity and wellbing and 75 per cent for the state of the building.
East Riding Community Hospital in Beverley was rated above average in every category. Meanwhile, facilities run by the Leeds and York Partnership Foundation NHS Foundation Trust - which runs mental health provisions – found Bootham Park Hospital below average for privacy and dignity with 84.83 and the state of the building was given 78.57 per cent. Peppermill Court in York was below average in the same categories with 66.15 per cent and 76.72 per cent.
A Trust spokesman said: “We are aware of some buildings are not yet at a standard we are happy with and we are committed to working together to ensure these buildings are improved to meet appropriate high standards”.
Comments are closed on this article.