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Travellers frustrated by delays on First Transpennine Express service from York to Scarborough
COMMUTERS are being left frustrated and exhausted following a series of repeated cancellations on a key train route to the east coast.
The last seven days have seen three cancellations of the 6pm First Transpennine Express service from York to Scarborough.
A shortage of drivers has been cited as the reason on all three occasions, the latest of which was on Tuesday evening, when the cancelled service was then followed by a delay of an hour to the later 6.40pm train.
Transpennine Express did not comment on the repeated cancellations, or the availability of drivers, but said the 6pm service was earmarked to be cut in May next year.
A spokesman said: “We are reviewing the service and are in the consultation process with customers as it is pencilled in to come out of service in May next year. We are contracted to run an hourly service from York to Scarborough, so the 6pm train is actually already an additional service.”
Mother-of-three Rachel Fountain, who travels on the 6pm train to Scarborough every day, said: “On Tuesday I didn’t get back to Scarborough until 8.30pm.
“I’m exhausted. I set off and leave for work at 7am in the morning so getting home so late on an evening and having to sort out the children before starting all over again the next day is just really hard work.
“I would just rather First Transpennine make a decision one way or another to stop running the service now rather than just keep cancelling trains with no notice, then at least we could make other arrangements.”
It is believed the rail operator is considering plans to cut the 6pm service and move the 5.24pm service to 5.40pm.
Commuter Tim Bates, who works in York, said: “Changes to this services will be very inconvenient for many because at is stands the 5.24pm service is ideal for people who finish work at 5pm and the 6pm is ideal for those that finish at 5.30pm.
“On Tuesday my train back was delayed by a full hour, I was left just wandering round the station. You end up getting home so late you pretty much go straight to bed. It just kills the evening.”
Another commuter, who travels to Malton each day but did not want to be named, said: “This group of services are very well used by commuters travelling to Malton, Seamer and Scarborough.
“What happened on Tuesday evening was a very unpleasant and lengthy delay.
“Whatever needs to be done to make sure a driver is available needs to be done.”
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